A Cross Sectional Study on the Gap in Doctor – Patient Communication in a Tertiary Care Hospital

Authors

  • D.Bhanu Kiran Assistant Professor, Department of Community Medicine, ASRAMS, Eluru, Andhra Pradesh, India
  • G.Sravan Kumar Assistant Professor, Department of Community Medicine, ASRAMS, Eluru, Andhra Pradesh, India
  • Chandra Sekharvallepalli Assistant Professor, Department of Community Medicine, SVIMS Sri Padmavathi Medical College for Women Tirupati, Andhra Pradesh, India
  • N.Partha Sarathy Professor, Department of Community Medicine ASRAMS, Eluru, Andhra Pradesh, India
  • Prashanth NSS 7th Semester Student, ASRAMS, Eluru, Andhra Pradesh, India

Keywords:

Doctor – Patient Communication, Gap, Interpretational skills, Counselling, Consultation, Compliance.

Abstract

Introduction: Effective doctor – patient communication is a central clinical function and the resultant rapport is the heart and art of medicine and a central component in the delivery of health care. This communication is essential in achieving the desired outcomes of treatment. A doctor’s communication and interpretational skills encompass the ability to gather information in order to facilitate accurate diagnosis, counsel appropriately, give therapeutic instructions and establish caring relationship with the patients. Methodology: The study population was the people who consulted their doctors in the hospital for any illness of their own or their children. Informed consent was taken from the patients interviewed. Data was collected from a total of 448 patients who came for a consultation to the hospital.Results: The results of our study agrees with other studies that many patients are not satisfied with the consultation and that doctors fail many a time in adequately educating the patients and providing them better compliance. Nearly 25 percent of the patients complain that they are not satisfied with their consultation and couldn’t build compliance with their doctors. Conclusion: The study concludes that many crevices in doctor – patient communication are left un-filled, making most of the patients not satisfied after their consultation with doctors.

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Published

2021-07-31

How to Cite

D.Bhanu Kiran, G.Sravan Kumar, Chandra Sekharvallepalli, N.Partha Sarathy, & Prashanth NSS. (2021). A Cross Sectional Study on the Gap in Doctor – Patient Communication in a Tertiary Care Hospital. International Journal of Health and Clinical Research, 4(13), 42–46. Retrieved from https://ijhcr.com/index.php/ijhcr/article/view/2063